Managed Services
As an Azure Expert Managed Service Provider, Wragby provides full-spectrum IT support services for your organization irrespective of your industry vertical.
Having moved to Azure, the possibilities become endless. Our Team of Azure acclaimed Architects and Consultants will work with you to ensure the realization of your Digital Transformation imperatives. We do this through our array of Managed Services Plans ranging from the Free-Tier which includes Break/Fix Support, Patch and Update Management, Business Services Monitoring, and 30-day Backups, to our paid plans with more advanced scenarios such as Cost Optimization, Deep Security and Application Modernization.
We run a 3 Tiered Managed Services Offering:
Tier 3 – (Lower-level)
Tier 2 – (Mid-Level)
Tier 1 – (High-Level)
Depending on the customer’s segment, we help you manage your Azure Subscription securely and efficiently offering a full life cycle management for the various services deployed on the Azure Cloud Platform
Operations
- We offer support while delivering SLAs and uptime guarantees.
- Operate and monitor your customer’s Azure and hybrid cloud environments.
- Provide governance over your cloud usage by managing your billing and Azure capacity planning.
Approach
- User Rights & Accounts Management
- Performance & App Troubleshooting
- Proactive Monitoring
- Health Checks
- Training
- Security Management & Identity Protection
- Virtual Machine Management & Upgrading
- Cloud Usage Forecasting
- Billing Management
- Capacity Management
Azure Managed Services Free Offer Eligibility Criteria.
- The customer has a minimum Azure annual subscription commitment of $12,000.
- Wragby creates a PAL (Partner Admin Link) to Azure subscription that needs to be managed.
- The customer accepts offer and onboards Wragby as the delegated administrator for managing their subscription.
