Sterling Bank Plc, “the one customer bank,” one of Nigeria’s full-service commercial bank with an asset base above USD 4.9 billion desired to modernize her operations through a one-stop solution that would combat the realities of cyber-security theft, manage operations, optimize productivity and eventually deliver superior returns to shareholders.
Sterling Bank Plc’s team of over 6,500 professionals serve over 1.4 million active customers that cut across retail, corporate and institutional clients, through 179 business offices, 800 ATMs, 5000+ Point of Sale devices and other digital channels. In line with global best practices and the need to build a sustainable and trusted bank, Sterling Bank set out to enhance its operations with the use of technology to manage costs, drive efficiency and sales, empower their mobile sales reps, optimize productively, and deliver superior returns to shareholders.
Sterling Bank required a holistic mobility and data security solution that meets its cyber-security requirements (including multi-factor authentication as an additional layer of security for corporate data, self-service password reset for field agents and mobile employees and file-level mobile-device-management and persistent information security for the bank’s email and other information accessed through mobile devices). These requirements are further bolstered by the prevalence of identity thefts against customers of financial institutions and other cybersecurity threats.